Frequently asked questions
Quick answers about our products, delivery, refunds and the risks of automated trading.
Common questions
What is an Expert Advisor?
An Expert Advisor is a program that runs inside MetaTrader 4 or 5 and trades according to fixed rules. You choose the risk settings and can switch it off at any time.
Will these products make me profit?
We cannot promise that. Trading carries a high risk of loss and past performance does not guarantee future results. Test on a demo account first.
Where do I check out and how do I receive my files?
Checkout is completed securely on fxtradingalpha.com. After payment, fxtradingalpha.com delivers your digital files by email.
Can I use an MT4 product on MT5?
No. MT4 and MT5 use different file types. Buy the version that matches your platform.
Do these EAs use martingale or grid strategies?
It depends on the product. Some are described as non-martingale and others use grid logic, so read each product description carefully and test on a demo account first.
Can I use an EA with a prop firm?
Many firms allow EAs, some restrict them. Check your firm’s rules before use. No EA guarantees you pass an evaluation.
What is your refund policy?
Orders, delivery and refunds are handled by fxtradingalpha.com, where you check out. Contact us if you need help with an order.
Do I need a VPS?
It is not required, but EAs only run while your terminal is open and connected. A VPS is the usual way to keep it online.